Privacy Policy

Collection, processing and use of personal data

You may visit our website without providing information on your person. We shall only save access data without personal relationship, such as the name of your Internet Service Provider, the site from which you visit us or the name of the requested file. These data are only used to improve our offer and permit no conclusion as to your person.

Personal data are only collected where you voluntarily provide them when placing an order for goods, opening a customer account or registering for our newsletter. We shall only use the data provided by you without your separate consent for performing and processing your order. After complete processing of the contract and complete payment of the purchasing price, your data will be locked from further use; after the end of the periods according to tax and commercial law, they will be deleted if you have not expressly consented to their further use. If you subscribe to the newsletter, your name and email address will be used for our own advertising purposes with your consent until you unregister from the newsletter. You can unregister at any time.

Passing on of personal data, verification of creditworthiness

Data Privacy Statement

Your data will be passed on to the forwarding company charged with the delivery as far as this is necessary to deliver the goods. For the transaction of the contract and for the registration of purchased CYBEX products we pass on your personal information with the manufacturer of the products, the CYBEX GMBH, Riedingerstr. 18, 95448 Bayreuth. CYBEX GmbH stores and processes your data in accordance with the provisions of the Federal Data Protection Act. To process payments, we pass on your payment data to the bank charged with the payment. If we provide an advance service, we may collect a credit check from SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden, to protect our justified interest. Your protected issues will be considered according to the statutory provisions.

Data shall not be passed on to any further third parties.

Use of Cookies

We use cookies on various pages to make our website attractive to use and to permit use of specific functions. Cookies are small text files that are saved to your computer. Most of the cookies we use are deleted again from your hard drive after the end of your browser session (session cookies). Other cookies will remain on your computer to enable us to recognise your computer again at your next visit (permanent cookies). Our partner companies are not permitted to collect, process or use personal data by cookies via our website.

Use of Facebook Social Plugins

This website uses Social Plugins ("Plugins") of the social network Facebook , operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in of Facebook" or "Facebook Social Plugin". For an overview of the Facebook plugins and what they look like, see:

When you call a page of our website that contains such a plugin, your browser will directly connect to the servers of Facebook. The content of the plugin is directly submitted to your browser by Facebook and integrated into the website by it.

By integration of plugins, Facebook receives the information that your browser has called the corresponding page of our website even if you have no Facebook account or are not currently logged in. This information (including your IP-address) will be submitted directly to a server of Facebook in the USA by your browser and saved there.

If you are logged into Facebook, Facebook will be able to assign your visit to our website to your Facebook account directly, if you interact with the plugin, e.g. by clicking the "Like" button or by commenting, the corresponding information will also be directly submitted to a Facebook server and saved there. The information will also be published on Facebook and displayed to your Facebook friends.

Facebook may use this information for advertising, market research and demand-oriented design of Facebook pages. For this, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website for the advertising displays shown to you at Facebook, to inform other Facebook users of your activities on our website and to render further services connected to the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you need to log out of Facebook before visiting our website.

Regarding the purpose and scope of data collection and the further processing and use of the data by Facebook and your rights and setting options in this respect to protect your privacy, see the data privacy notice of Facebook:

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", text files that are saved on your computer and that permit analysis of your use of the website. The information generated by the cookie on your use of this website is usually transmitted to a server of Google in the USA and saved there. If IP-anonymization is activated on this website, however, Google will shorten your IP-address first within member states of the European Union or in other contracting states of the convention on the European Economic Area. Only in exceptions will the full IP-address be transmitted to a Google server in the USA and shortened there. On the order of this website's operator, Google will use this information to evaluate your use of the website, to assemble reports on your website activities and to render further services connected to website use and internet use for the website operator. The IP address submitted by your browser in the scope of Google Analytics will not be combined with any other data of Google. You may prevent storage of the cookies by making the corresponding settings in your browser software; however, note that you may then not be able to fully use all functions of this website. You may also prevent the recording of the data generated by the cookie regarding your use of the website (incl. your IP-address) by Google and processing of these data by Google by downloading and installing the browser plugin available under the following link. The current link is

You can always opt-out from Analytics tracking by clicking on this link: Opt-Out.

Data security

Your personal data will be transferred through the internet encrypted by 128 bit SSL technology. We secure our website and other systems with technical and organisational measures against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Access to your customer account is only possible by entering your personal password. Always treat your access information confidentially and close the browser window if you have completed your communication with us, in particular when you share your computer with others.

Information on SSL-encryption

With the Secure Socket Layer procedure (SSL), we ensure protected transmission of your personal data to us. In this procedure, the entire data traffic (name, address, order) is encrypted when it is transferred to us. This is achieved by a special safety server.

As a consequence of this procedure, some browsers produce messages that state that you are establishing a protected connection.

Saving the contract text

We will save the contract text and email the order data and our general terms and conditions to you. You can also view the terms and conditions here at any time. You can view your past orders in our customer login area.

Contact for data privacy questions

If you have any questions on the collection, processing or use of your personal data, if you desire any information, correction, locking or deletion of data or to revoke consents granted, please contact: GmbH
Oliver Hammerl
Am Hollerstein 3b, 91257 Pegnitz, Germany
Phone: +49 (0) 9241 - 80 999 80