CYBEX ONLINE STORE –
For all questions regarding our CYBEX Platinum & Fashion Collections and your online order in the CYBEX ONLINE Fashion Store - please contact us at:
Phone: +49 9241 - 8099980
Monday - Thursday: from 08.00 a.m to 4 p.m
Friday: from 08.00 a.m to 1 p.m
Official CYBEX STORE by BABY-COMMUNITY.com GmbH
Am Hollerstein 3b
CYBEX ONLINE –
INQUIRIES & SUPPORT
For dealers and customer inquiries regarding CYBEX products and support - please contact us at:
Phone: +49 921 - 78511-0
WhatsApp: +49 151 580 - 4273 - 5
We deliver to the following countries:
Germany (delivery time 2-4 working days)
Austria (delivery time 2-5 working days)
Belgium (delivery time 2-5 working days)
Netherlands (delivery time 2-5 working days)
Italy (delivery time 2-5 working days)
Spain (delivery time 2-5 working days)
Islands are excluded from delivery.
We strive to send you your order as soon as possible. Orders usually leave our warehouse on the same working day, if your order has been placed before 10 am. Orders are delivered Monday through Friday; except on public holidays. Please note that bad weather conditions, seasonal shopping tips or holidays may delay the delivery of your order.
Following destinations can unfortunately not be delivered.
French DOM TOM, CTOM, New Caledonia and Cityssimo
Delivery is free of charge.
We offer an extended right of return within 30 days of purchase.
Delivery time takes 1 to max. 4 working days, depending on your country of residence.
We always use DHL delivery so you can always track your purchase.
Would you like to return one or more items? Please contact us via e-mail at firstname.lastname@example.org or phone us at 00 49 9241 – 8099980. We will provide you with a return label by mail. Please do not send your return package freight collect.
Your CYBEX STORE Team